Support
Write to zidi@bgato.com from the address on your account if you can. Tell us what you did, what you expected and your device. Never send your password.
I forgot my password
On the sign-in screen, choose to reset your password and enter your email address. Open the link we send and choose a new password.
My email hasn’t arrived
Check your spam folder. Zidi’s account emails come from zidi@bgato.com. You can ask for a new verification email from the sign-in screen.
I have an invite link
Open it on your phone. If Zidi is installed, the invite opens in the app. If it isn’t, the page offers the app and a code you can paste on the Group tab after you install it.
I want to delete my account
Follow these steps.
I want to report a security problem
Write to zidi@bgato.com and tell us the affected part of the app, the impact and how to reproduce it. Please don’t access data that isn’t yours.
Privacy and terms
Read the privacy notice and the terms of use.